I spent a small fortune on door handles and switches, and I am fairly disappointed with the quality. Given the high price I was expecting a lot better. We have used the bronze door knobs throughout our house and my biggest frustration is that the grub screws frequently come loose and the handles start to slide off. A guest once pulled a handle clean off. About once a month I have to go around tightening any screws on handles that have started to come loose. It’s very annoying. In addition they wear very easily. It’s in the description that they’ll wear to give an aged look, which in itself isn’t the issue. What’s a little disappointing is that the surface coat wears very easily - or at least it has on some of the handles. Anyone wearing rings can easily scratch the surface and so instead of an even effect they just look quite obviously scratched given the contrast between the surface coat colour and the layer below. A similar thing happens on the toggle switches. The toggle is just plastic and the bronze coating scratches quite easily. All in all I expected a lot better. Premium prices, not necessarily premium products.Update: I have to say I have been extremely impressed by the response from Corston, really first rate customer service. Thank you Aimee, look forward to getting the new handles.
Claim your business profile now and gain access to all features and respond to customer reviews.
We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email.
Our main review platform is Judge.me, where we currently have around 3000 contributions (you can also find plenty of reviews on Google). We don’t regularly monitor Trustpilot, so if you leave a review here, we’re unlikely to read it immediately.
At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.See more