EDIT UPDATE: Corsten got in touch after I left this review. They admit they have listened to the reviews and have since changed and improved the Digby handle. They have sent me a sample with the offer to replace all of the handles previously used. I am pleased they have addressed this issue and will continue to use Corston as a supplier as aesthetically a lot of their products are unmatched.Original Review:I purchased the Digby Long handles for a project I was working on. They look lovely but were impossible to install - very tricky. That was five months ago, now the handles are sticking and one door is completely closed, impossible to open. Also purchased Bronze Baylis spotlights x 4. One came without the fitting. It took over a months for them to send out the replacement. Very poor customer service. They are now off of my supplier list.
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