corston.com

4.3
4.3 Based on 163 reviews

We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email. Our main...

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Fiona Baker
Handles - look beautiful but not fit for purpose. Avoid.

EDIT UPDATE: Corsten got in touch after I left this review. They admit they have listened to the reviews and have since changed and improved the Digby handle. They have sent me a sample with the offer to replace all of the handles previously used. I am pleased they have addressed this issue and will continue to use Corston as a supplier as aesthetically a lot of their products are unmatched.Original Review:I purchased the Digby Long handles for a project I was working on. They look lovely but were impossible to install - very tricky. That was five months ago, now the handles are sticking and one door is completely closed, impossible to open. Also purchased Bronze Baylis spotlights x 4. One came without the fitting. It took over a months for them to send out the replacement. Very poor customer service. They are now off of my supplier list.

1
Date of experience: Nov 05, 2024

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Business Details

  • We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email.

    Our main review platform is Judge.me, where we currently have around 3000 contributions (you can also find plenty of reviews on Google). We don’t regularly monitor Trustpilot, so if you leave a review here, we’re unlikely to read it immediately.

    At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.See more

  • email Hi@Corston.com
  • call 01249549332
  • language https://www.corston.com

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