Products are really nice, spent £7000 on switches and sockets on a re wire I am doing.The issue I have with Corston is trying to speak with anyone that can assist you with any technical queries. I Just wanted to clarify something with their dimming units (which are £50 a pop) I brought about 30 of them. 1st conversation I had, I was told the technical person was on holiday, and the 2nd time I called, which was today, 3 weeks later, someone was very apologetic and said that they would get someone from technical to ring me within an hour, that was four hours ago.So the after-care from Corston is pretty much non-existent. You wouldn’t get this service from Forbes and Lomax.
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We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email.
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At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.See more
