I ordered a 10-gram gold bar from the company on December 12 and canceled it the same day. The refund was processed by December 15. However, on December 15, my card was charged again for $1,499.99 without my consent. I did not make a new order and reported this unauthorized charge to my bank. On December 17, a package was delivered by the shipping service without requiring my signature. The signature on file is not mine. The company later demanded payment and threatened collections, despite my lack of authorization and my offer to return the item. This situation raises significant concerns about payment security and unwanted sales. I no longer trust the company's system and want to alert others.
Claim your business profile now and gain access to all features and respond to customer reviews.
