I booked a trip to Mexico and because of the recent events in the country I don’t feel comfortable traveling there with my toddler, so I had to cancel my trip. Although I am well within the cancellation timeframe it was a BIG hassle for us to cancel this trip. The airfare is non refundable and is refunded as a credit, which we are totally fine with. What they don’t tell you about that is you have to use the credit all at one time and you can’t book online with it so you have to call the airline to book which then also gets you charged a phone booking fee. I ended up having to use a $2300 flight credit on a $1200 flight credit, after spending 3 days on the phone with Costco trying to find out anyway that I could avoid losing so much money. Costco is meant to be a $ saver for middle class families, but instead they just cost me over $1000 due to circumstances outside of my control. On top of that, my vacation to Mexico was going to cost $6k and after looking outside Costco I realized you could book for half the price or left my booking on your own. I’m now taking 2 separate vacations to the cost of Costco’s 1. Even booking a rental car through Costco is a hassle if you need assistance. You’re not getting any extra support from Costco (even as a long time Executive member who spends thousands a year). So save yourself the headache and book on your own. Don’t fall for the hype.
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Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members.
