costcotravel.com

1.6
1.6 Based on 155 reviews

Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Fletcher Smith
Read the fine print! And don't expect empathy, common sense or customer service from "customer servi

To be fair, I did not read all of the fine print. So, that is definitely on me. But when you get a vacation package that includes flights, hotel and car rental - intuitively, I assumed/expected this would also include parking at the hotel. $350 later - it did not. The travel package also did not include any checked bags, which I did notice. But I did not think they would be $60 per bag per person per direction. Essentially, assume an extra $500-$600 more, on top of the sticker price of your Costco Travel Vacation, and compare your options.Also, don't expect any empathy, logic or answers to your direct questions from "customer service". They share the Costco name, but do NOT share the Costco customer service. They really earn their 1.9 star review.15+ years of being a Costco Exec member, earning annual rebates... That is about to change. Costco Travel customer service was so infuriating that it has really soured my thoughts/feelings toward Costco as a whole. :(

2
Date of experience: Feb 20, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members.

  • language https://www.costcotravel.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More