Ordered a car through Costco travel and was directed to Enterprise. Booked the rental car, received booking reference and time to collect car from Enterprise. When I arrived the following morning I was told No we don’t have any cars for rent, explained I had a booking reference only to be told no that only lets us know you want a car not that we actually have a car for you. This was in Phoenix Arizona October 2024. Will not be using either Enterprise or Costco again.
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