Hello! I traveled with Costco several times and this experience is about it for me. I had a package to Hawaii confirmed and mostly paid for. The trip is 6 months out. I asked customer serv about changing the shared rides to private pickups. The agent looked it over and quoted an additional $280. Then when confirming and finalizing, she states its $500+ now. I cancel the inquiry with her. 35mins later, she tells me my package went up another $22. Nothing right? My package was already secured. There should not be a price difference. She told me during that 35mins, the price of transfers went up. I waited a day after complaining. The price did not change back to my original finalized price. I cancelled the whole trip and lost $125 for the intra-island flight now. Unfathomable to think that $22 is going to make a difference for Costco; yet, now it cost them my trip.
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