We returned a car to Enterprise Valencia that was booked through Costco.We returned the car on October 7th and informed Enterprise of damage to the car that we had caused.Enterprise took 1500 Euros from our credit card with no invoice and that is the last we have heard.Continual requests for updates are ignored and I do not believe the 1500: euros will ever be accounted for.We are unable to put an insurance request forward because of the above inertia.I will never use Costco car hire again and for an avowed Costco fan this has left a sour taste.
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