The benefits might look good, but they won't support you. We have booked numerous cruises through Costco, but they are just not going to be your advocates if problems arise. Booked a cruise flight combination through Costco over 8 months ago and am still waiting for flights with less than 3 weeks to sailing despite many calls and hours of trying over the months to get resolution. Somewhere between Costco and NCL they booked flights for 1 instead of 2 and booked to arrive on the sailing date instead of the day before as requested. The Costco Supervisor is just waiting for NCL and refuses to give me contact information for his manager so that I can escalate the issue. Update: With one week until we are supposed to fly out, we have the flights that we requested 8 months ago. To Costco's credit, they did eventually escalate the issue internally in order to sort it out. Just wish I could have done this without the stress, uncertainty, numerous calls, etc.
Claim your business profile now and gain access to all features and respond to customer reviews.
Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members.
