The price and package options were very decent. The convenience of one booking looked like a boon but soon turned into a bane. After our stay in a place 11 hrs (2 flights away) when we reached the airport they informed me that our tickets were cancelled by the airline with no reason given. Costco did not have any clue or notification that it had been cancelled. For over an hour I was on the line with Costco with no actual help. Finally some kind and competent airline supervisor helped us rebook our tickets. WhenContacted , Costco washed their hands off stating “12 weeks for airlines to address your claim”… essentially stating “ we don’t care about you just yourMoney. You deal with the airlines yourself “. Very disappointed with Costco
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Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members.
