We used Costco travel for a all inclusive vacation in Dominican Republic. Unfortunately the experience was not so good as with other services or products at Costco. We had a private transfer from airport to the hotel. When arrived there and contacted the representative somebody from their team get us and took us to the parking for the car. Only thing the car was not there. They said it will take a few minutes and during almost 45 minutes the same slogan. After that the car arrived but they said it can not enter the airport because is too busy. So after we waited 45 min. outside in the sun, we were forced to walk with our baggage outside the airport to take the car. On our arrival back home we complain to Costco and their answer was that the representants in Dominican Republic said this is not true that everything was normal. So if this is the normal for Costco travel, then we will never book with them.
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