cote-restaurants.co.uk

2.3
2.3 Based on 188 reviews

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home....

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boolapin
Disappointing Decline in Quality and Service

I’ve been a loyal customer of Côte for years, but unfortunately, the quality has noticeably declined, turning what was once a great experience into a disappointment.The famous Steak Frites—described as a 5oz minute steak topped with garlic butter, served with frites and a herb garnish—used to come with a beautiful little salad as the garnish. Now, it has been downgraded to nothing more than a handful of parsley. To make matters worse, even that was forgotten, and I had to request it separately.On top of that, we had an incredibly awkward encounter with our waiter. While he was generally friendly and helpful, his attitude changed when we asked for a salt shaker. Instead of simply assisting us, he insisted it was already on the table. "It's there! Where is it? It was right there!"—as if we had somehow hidden or taken it. It was ridiculous and made us feel uncomfortable, as if we were being accused of something absurd. I genuinely wish they had checked the cameras to see how unprofessional his behavior was.To make matters worse, I had taken friends visiting from abroad, hoping to give them a good dining experience. Needless to say, I won’t be returning.

2
Date of experience: Mar 08, 2025

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Business Details

  • French-inspired dining.

    Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.

  • language https://www.cote.co.uk

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