We have been customers of the Esher branch of this restaurant since it opened and have always enjoyed its consistently good food, welcoming staff and excellent service. Sadly, it is a shadow of its former self and has all the signs of a failing business. We arrived to discover that there were only two staff to serve all the customers – a waiter and a trainee. No manager, no bar staff, no front-of-house staff.To his credit, the waiter was very professional, courteous and efficient, despite the overwhelming challenge of have to deal with food orders, bar orders and payments, while also helping the trainee.A potentially awful evening was averted by the efforts of this impressive young man and his assistant, with no thanks to the management or owners.The food was of good quality as usual, and was served quickly, but the portions were disappointingly small and poor value for money.One can only hope that this was a temporary setback and that management will restore this restaurant to its former excellence. Failing that, and judging by the comments and complaints of other diners on the night, it may already be too late …..
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French-inspired dining.
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