Cote Newcastle- Horrific! Shocking service, got our order incorrect and over charged.We ordered the Sirloin Steak main courses we were giving Ribeye steaks (a more expensive meal but not what we asked for). When this was raised we were told we were wrong by the pretentious ‘manager’ and it was Sirloin. It was not the 2 cuts of meat are completely different and easy to tell. Plus the steaks were very fatty. We ordered a but of wine for just over £26 that was reduced from £53 as they were selling off their ‘summer wines’….. we had a offer code from the website for booking a table to get a glass of ‘fizz’ for free…. We were told we could not claim that as we had already purchased a bottle of wine at a cheaper price… this was in the small print on the menu. We sent the meals back and stated we would pay for our starters and wine etc. the bill contained an incorrect proce for our daughters drink AND a service charge! The cheek of it! No apology as the manager never came back to the table. Rubbish restuarant to be fair the age demographic is 60+ so not really for us. Smelt like an old persons flat/ bungalow. Will not be back.. ever! It’s an over priced Cafe.
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