Delightful staff and service as always in our local, Blackheath SE London Côte, BUT…… a new high in the “We’re right, you’re wrong ..” style of online marketing? We’ve loved our local Côte, and liked the email newsletters (especially as they often offer free drinks!) but their recent weeks’ style has been weirdly apologetic with phrases like “ we’d lost our way “ to justify a new menu. Implying we (the customers) were mugs for previously putting up with great, authentic but now abandoned dishes like Breton Fish Stew and Poulet Grille? And that the (new?) Executive Chef has swooped in to save us with new alternatives like bottomless chips, Pasta and Burgers! But today’s email disses the dissenters even more harshly, dictating that;“ Our new French Roast Chicken is here...and it’s cluckin’ good. We know you’ve been missing your Poulet Breton and old favourite Poulet Grillé. We’ve heard every “bring it back!” and every wistful sigh. But our Executive Chef Steve is confident that our new French Roast Chicken is even better…”So there. All you whingeing customers are wrong. We, or rather “Steve” is right!Ok, yes, the new chicken is terrific. And so generous that I had to doggy bag a quarter home. No way could I cope with more chips? Although I guess if I wanted to be a cynical cheapskate, we could split a Demi Poulet and a mountain of Frites between two? Which would make up for them dropping our favourite House Wine from Languedoc so now we pay almost a fiver more for booze?But no matter; we won’t cluck off, we’ll still visit weekly, and receive the same brilliant service from Kornelia, Chiara, Adrian, Naseem, Paul and all their wonderful waiters, commis and kitchen magicians at Côte Blackheath
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