For my nieces 22nd birthday we were invited to Cote Worcester for a celebration family meal Saturday 16th November. My family and I (3 of us) arrived a little early only to be told that our other family members were running near an hour late, we checked with the staff if this would be ok and they said it wouldn't be a problem. I rarely right reviews but there were elements of our time at the restaurant that were a bit faulty towers. As we were there so much earlier the first thing we did was ask the staff to open up a tab just for the three of us that we would settle at the end. When the bill came at the end, they had added the Father of the birthday girls meal to our bill and of course therefore we paid for his meal, I was very clear during the request it was just for the three of us, this was far from the biggest issue of the night. We were given water quite quickly at the table but had to ask after being seated for near 20 minutes if we could order drinks. We then ordered food when the Father of the birthday girl arrived and I ordered chicken liver parfait as my main course, the other three people with me ordered steaks. I received french onion soup and when I said that wasn't what I had ordered, the very lovely waitress apologised saying that should have been for a different table and she'd made a mistake, this was rectified reasonably quickly. One of the people attending with me, when they received their steak, could smell a really strong smell of fish and did try not to complain, but the strong smell of fish from the plate or the steak, overwhelmed the meal, so they had to send the steak back. Finally, we were seated near the kitchen door and on at least 3 occasions, glasses and plates were smashed as the staff were walking in and out of the kitchen, which disturbed conversation. The staff were all very pleasant but too many mistakes were made, I am giving this feedback in the hope it can be considered and improved for any future diners
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