1 star is an over rating for the customer service both my 15 year old daughter and I receicved from the resturant manager at the Wokingham branch. We decided we wouldn't book a table due to the absolute disgraceful and unprofessional welcome the restaurant manager delivered. She looked at us when enquiring about booking a table like we were something on the bottom of her shoe. I am very resilent and can take on the most rudest of receptions however, this was on another level. My poor 15 year old daughter was so upset by the manner that this manager was starring at her it made her feel so uncomforable. It was rude and absolutely uncalled for. She was on the brink of tears thinking she had done something wrong. I assured her it wasn't her. We didn't book a table. We went to another restaurant and had the best customer experience. However, the misfortunate visit to Cote put a slight dampner on our afternoon. It was an experience I hope my daughter never has to endure again from another person.
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