I have always enjoyed shopping in person and appreciated the service. Unfortunately, my online ordering experience has been very frustrating. There’s no phone support available, and my inquiries were overlooked. After placing an order, I received notifications about delivery, only to find out later that my order was not actually on the way. The only resolution offered was a refund, with no explanation or attempt to fix the problem. I even provided evidence of my correspondence. This has been a terrible experience overall.
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Country Road is a middle market clothing retailer located in Australia, New Zealand and South Africa.