It's clear why the company struggles; their customer service is abysmal. Trying to check product availability online is frustrating, especially since you can no longer call stores directly. I tried using the chat function, which was tedious, and the representative gave me incorrect information about stock availability at another location. They lost a sale due to this inefficiency. I will be shopping elsewhere from now on.
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Country Road is a middle market clothing retailer located in Australia, New Zealand and South Africa.