As of late the deliveries have been shocking with standard whereas they used to use Startrack they now use standard slower delivery.Customer service not very helpful it takes several days to even get the order shipped now, too.Website says they have sizes or stock in and then a week later they send message saying ‘stock unavailable’ so never receive it. Check the website to see the same ‘unavailable’ item still there on the website. Takes forever to get a refund and then if they can’t it takes several emails and days to get a phone call you don’t know when is coming and if you miss too bad wait several more days for the same thing to happen. Cannot even phone them back you just have to wait. Overall, as a silver member I will not shop there again for more than one or so things. Definitely NEVER in the outlet store (Although the issues have been with the regular country Road store).
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Country Road is a middle market clothing retailer located in Australia, New Zealand and South Africa.