courial.com

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1 Based on 8 reviews

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Holly Wright
Courial does not care about its drivers' safety

WARNING!Courial does not care about driver safety, and I know, because I have experienced it firsthand. They have the audacity to call their independent contractor drivers "Partners", when nothing could be further from the truth. A Partner is someone you trust to do the job you assigned to them. A Partner is NOT someone whom you need to micromanage by asking them to confirm and re-confirm the same job 4 to 5 times in a 24-hour period, and if you don't respond immediately, they yank the job from you.That's what happened to me. I was driving and didn't want to hassle with my phone while driving and risk causing an accident, so Courial rescinded the job I had already confirmed TWICE! When I stopped driving, I reconfirmed the job for a third time, but by that time, they had already yanked the job. They then messaged me to tell me I had not confirmed in the correct manner (which never seemed to matter to them before).When I complained and wrote a bad review on Google Play, they deactivated my account. I also filed a complaint with the Better Business Bureau, where Courial already has an F rating and (as of 12/18/24) three unanswered complaints. WORK WITH COURIAL AT YOUR OWN RISK! You've been warned.

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Date of experience: Dec 11, 2024

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