I am honestly surprised with how many good reviews they have. Worst customer service I have ever dealt with and hope to never have that experience again. Quoted one price, paid a deposit, failed pick up. Assigned a new driver for a week later and was forced to pay more than quoted. Driver confirmed pick up and then cancelled last minute by the company. Earlier than 4pm in their time zone on a weekday, and not a single supervisor to escalate to? I feel this company is a huge scam. To make matters worse, customer service had no customer service skills. His skills caused me to become irate for only giving excuses rather than providing a solution. We were confident when we first made an agreement with this company, but this company cannot be trusted.
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Course Correct is a vehicle transportation brokerage company. Our company is FMCSA licensed and fully bonded. We’re dedicated to managing your shipments with care, meeting all your needs, and providing timely updates until your vehicle safely reaches its destination.
