I give Covercraft a "1" ONLY because it's the lowest I can go. After ordering a sunshade for my 2020 Tacoma, I received a sunshade for a 2020 4Runner. Instead of issuing a replacement as I requested, the company refunded my $80--but only after forcing me to pay for the $20+ return mail. Meaning the mixup cost me 25% of the original price and I still don't have a product. In terms of the return process: It's easier to send mail from Siberia! First I had to call. Then I had to wait for an e-mail. Then I had to take pictures. Then I had to return the product. The process took better part of a month. In the meantime, Covercraft's Marketing Team sends as many as THREE sales e-mails per day--flooding my account. Never... again, Covercraft. You've lost a customer for life.
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