GODAWFUL customer service.I bought these for my new vehicle. I also bought 2 other sunshades, so I spent a fortune with this company.It’s quite obvious they did not update the design with the new 2025 expedition having the screens upfront and close to the windshield.It is exceptionally difficult to install in the expedition- taking over 5-10 minutes as I have to force it, and it does not fit. My rearview mirror ends up getting moved, it is tremendous work.I instantly reached out to customer service to get a refund. They had me take many photos at different angles. I did this. They had me send my Vin and the serial number. I did. Then they had me take six different measurements of the actual sunshade. All this work to tell me they’re not going to refund it.Mind you these are not used.What I think is that this is the 2024 expedition sunshades and they just have not updated it. Which is fine, but they absolutely refuse to refund me or exchange me for sunshades. I’m not committing to spending 15 minutes and pouring Sweat to get some freaking sunshades to fit in my vehicle each morning after dropping off kids and running into work. It’s a HUGE regret of mine, buying from this company, it’s been a massive headache and I’m out several hundred dollars because of their awful customer service. I would heavily advise against purchasing from them.
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