I strongly warn against purchasing from Covercraft due to their deplorable customer service and shady business practices. I ordered a travel trailer cover on a Sunday and emailed them four hours later to request a size change to one size smaller. On Monday, I received an “order is ready to ship” notification, and just 10 minutes later, they responded to my email—completely ignoring my request. They shipped the wrong size anyway, seemingly to enforce a 25% restocking fee and also told me I would pay for return shipping. This feels like a deliberate tactic to profit off customers. To top it off, the same cover is $100 cheaper on Amazon. Covercraft’s unresponsive and predatory practices explain why people prefer larger retailers. Avoid this company at all costs—I’ve learned my lesson the hard way and just keep the cover. 🗑️
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