covercraft.com

1.7
1.7 Based on 110 reviews

...

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Jake H.
Very disappointing return policy

Upon receipt of our seat covers, my husband installed one on the passenger side of our new car. We immediately both felt it didn't do the car any justice, so he promptly removed it and I put it back in the shipping bag with the other cover, which we never even removed from the bag. We then shipped the covers back for a refund. We were told the covers were "sent back dirty and because of that we will have to charge a 20% restock fee." This is a direct quote from their e-mail and it is a blatent LIE!!! Those covers never even had a chance to get dirty!! We never even sat on the one he installed!!! So folks, please beware if you are returning something to this company. Chances are you won't get a full refund. This is a very sad way to run a business.

1
Date of experience: Jun 04, 2024

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