Ordered seat covers for my dad’s truck for Christmas. We didn’t get him the correct size -which is an honest mistake- but now my dad has to not only pay for item to ship back ( ok I kind of understand) but he has to also pay the company a 20% restock fee ($54) for them to put inventory back on their selves to then resale. Not great customer service in my opinion. You want to keep customers, you say the customer is always right, even when they were wrong and you bend over backwards to keep that customer coming back. I won’t purchase here again.
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