Lesson learned - check independent reviews first. The Japanese (fish pattern) trousers looked great. Marketed as 'cotton polyester' without specific percentages. I bought 2 trousers and a shirt for £57 plus conversion fees, as they were sold in dollars. The quality of the trousers was terrible, feeling entirely synthetic, with no trace of cotton. I emailed to return them, but it turned into a nightmare with 14 emails back and forth. They put up every possible barrier to returns, offering discounts instead. The quality was so poor that I didn’t want to reorder. They claimed they couldn’t refund fully because they only make a 10% profit, citing additional postage and tax costs. I ended up with a £5 refund. SCAM SCAM SCAM - do not order, regardless of how appealing the pictures are; the products are terrible!
Claim your business profile now and gain access to all features and respond to customer reviews.
