coveshe.com

1.5
1.5 Based on 145 reviews

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Matthias C.
TerribleProducts and Unreliable Service

I recently had a highly disappointing experience with Coveshe Swimwear, a Chinese company that claims to offer high-quality swimwear. I feel compelled to share my experience to prevent others from falling victim to the same scam. I initially spent a significant amount, $166.84, on purchasing swimwear from Coveshe. However, upon receiving the products, I was shocked to find that they were not only cheaply made but also completely unsuitable for their intended purpose. The materials used were of poor quality, and the craftsmanship was subpar. It was evident that no attention to detail had been given during the manufacturing process. Realizing that I had made a mistake in trusting this company, I decided to return the products for a refund. Unfortunately, Coveshe customer service proved to be just as terrible as their products. They demanded that I cover the return shipping costs, which amounted to over $70, despite the fact that the poor quality of their swimwear was the reason for the return. To add insult to injury, Cove offered me a mere 10% refund as compensation for the inconvenience caused. This offer was insulting and completely unacceptable given the amount I had spent and the poor quality of their products. I promptly declined their offer and sent back the items at my own expense. However, the ordeal did not end there. Coveshe claimed that I would be responsible for paying the import tax on the returned items once they received them. Despite my post office tracking indicating that the items had been delivered to Coveshe over a month ago, they conveniently denied ever receiving them. This blatant disregard for the truth and their customers' rights is truly appalling. My experience with Coveshe Swimwear has been nothing short of a nightmare. The combination of their terrible products, unhelpful customer service, and dishonest practices has left me feeling cheated and frustrated. I have learned an expensive lesson and hope that my review will serve as a warning to others. I strongly advise potential customers to steer clear of Coveshe Swimwear. There are many reputable companies out there that offer high-quality swimwear and provide excellent customer service. Don't make the same mistake I did.

1
Date of experience: Jul 18, 2023

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