This is another scam company from China. If you google search the photos this company uses on its targeted ads and website you will find multiple companies/websites selling the exact same clothing items using the same photos. They make claims such as 100% cotton and/or linen, colour block print, Indian cotton etc and none of these claims are true. The clothes are cheaply made synthetic fibre and low resolution digitally printed designs that are bootlegged from other creators or companies. The shape and cut of the clothes are nothing like the garments depicted in their photos. They will attempt to frustrate you on returns and refunds offering you 10% refund. They claim the customer is liable to pay return delivery AND customs tax which may delay the return and they say they will not issue your refund until the items are received and assessed to be resellable. None of these return policies apply when they are misleading the consumer. PayPal and other payment platforms should do more to deplatform them from their payment systems. Take it up with the payment company you used ie PayPal or Mastercard etc.I have been successful in getting a full refund through PayPal and Mastercard when I ordered from similar companies selling hats from China (Both pretending to be a handmade high quality hat maker) in the past... it takes quite a bit of work... but worth sticking with it. So this is my third go-round at this rodeo and I have learned my lesson deeply. I will never order from a tageted ad ever again before checking Trust Pilot!
Claim your business profile now and gain access to all features and respond to customer reviews.