I purchased around 10 chargers from Coywood for various laptops and found 5 of these to go faulty across a number of months. Whether this is because they were genuine or not I don't know - but I do feel, in fairness, like Coywood do all they can to ensure that their chargers are genuine. I returned these chargers and then had a replacement sent without notification to an address that I was no longer able to access. I eventually contacted them a number of months later (admittedly 5 months later), having not heard anything, before realising that this had happened. Coywood have now refused to re-send or provide any discount on a replacement purchase. To summarise, I now have 0 of the 5 faulty chargers that I ordered, that I was already inconvenienced by having to return and that shouldn't have been faulty in the first place. Fundamentally I only ended up with half of the products I initially ordered and a lack of empathy from the customer service team. I don't often leave negative reviews, but I don't feel like this has been a great experience at all even though most customers seem to have a much more positive one!
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Coywood Computers supplies different models of laptop chargers, main adapters, laptop keyboards as well as laptop or PC spares and upgrades.
