Caution advised! Do not sign up for membership! The claims made are false. 1. 50% off new items—NOT TRUE! 2. Free returns—NOT TRUE! 3. $168 value free product upon joining—NOT TRUE! 4. 20% credit on purchases plus an extra $30 monthly, but you can only get that or the sale price, which is usually lower. I called to express my complaints, and they promised to refund my membership fee. Weeks later, no refund, and they won’t respond to emails or chats, with hold times exceeding an hour. The bamboo products are soft, but similar quality is available elsewhere for half the price.
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