Customer service is practically non-existent. Chat responses take an excessive amount of time, with delays of 7-15 minutes. I spent hours trying to resolve multiple issues with my order. Initially, the company attached an incorrect barcode, leading to my order being processed as "return to shipper" after a week. After a lengthy back and forth, a new order was finally processed. However, when I noticed the items I purchased were on deeper sale, I requested a price adjustment, only to be told that the promotion did not apply. The representative suggested making another purchase to take advantage of the sale. I won’t be shopping here again.
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