I haven't had a problem with any of their products (Honestly very good, I've spent over 10k on them) but their customer service and shipping are the worst I have ever seen in retail. I've ordered birthday presents twice that arrived days and weeks later than the expedited shipping I PAID for. Their response is things happen and it takes 5-7 BUSINESS days for them to process and order and then an additional 5-7 days for it to ship. If you try to leave a bad review on their website it gets deleted.
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