I bought their pillow based on their reviews… But let me tell you that the pillow is horrible. It’s pretty flat, which is what I was looking for, but it’s hard and lumpy. Literally a $10 pillow from Kohl’s is better than this one. This company has done marvelous on their marketing to make them seem like a luxurious company, including being supposedly “Oprah‘s favorite”. But let me tell you I will never shop from them ever again. I tried to contact customer service twice and it took several days before they got back to me, and the restocking fee is outrageous to return something. The worth of this pillow is nowhere even near what it cost to buy. It. Buyer beware with this one… This pillow is terrible quality. I wouldn’t be shocked if they didn’t alter their reviews by one not publishing the low rated ones…
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