I have two sets of the sheets and truly love them. I will not go back to cotton. I did have a issue with a twin fitted sheet on a set for a king bed. The elastic that fits on a corner of the mattress relaxed to the point of not holding when put on. I had to contact customer service 3 times before I got a response on the issue. I sent pictures as requested 3 times. Finally, I got a response that said I had already had a claim on this order and were only allowed one claim. The first claim was for a tear in the sheet upon receiving them. I quickly responded by telling them that nowhere on their warranty page did I see that you could only have one claim per order. I was instructed to use the order number from another set I had ordered. I did that however, I received a email saying they would honor the first order number I sent. It took a total of 4-5 weeks to get this rectified. I love the product but Customer Service needs help.
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