cozyearth.com

4
4 Based on 784 reviews

...

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Eudora Brooks
Sent me socks I didn't order

The sheets are great. Best sheets we have ever had. But socks were added to the order that I had previously taken off the order. The socks added $37.57 to the order after discounts. But I only wanted sheets. To return them, I only get $28.71 back. So I will wear the socks which will make them unsellable again. Then I will return them less the $9 trial cost. I want to write a good review for Cosy Earth, but they have stupid policies of adding on socks to orders of people who only want to order sheets. I talked to two people at Cozy Earth and they would rather save $9 and get back their socks in unsellable condition rather than do the right thing and refund the entire $37.57. They have created an unhappy customer who will not order again from them over $9.

1
Date of experience: Aug 26, 2024

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