I didn’t want to write a review until I heard from the company. However, I’ve reached out twice now to get their attention to the fact of a king size sheet set I bought. I bought around $1,000 worth of items based off what some friends experienced and am very disappointed for it to be over a week since the 1st time I connected to the company via email with pictures of holes, so many after the second wash of the sheet set. I then was contacted via text to buy more and explained my issue to the person who texted me and why I wouldn’t buy anything as I was waiting her back from the company on what they’ll do. The person explained they connected with that division of the company and they’ll be reached out to fix the issue. It’s now been too many days since that text communication and crickets. I don’t have time or energy to keep trying to reach out for a sheet set that once washed twice, maybe three times at most washed…. received not one, not two, not three, not four, but so many holes I’m floored at the quality being so cheap. I’ve so far after almost a month had no issues with the other items, but wonder how long they’ll last? I’ll write another review if this gets resolved, but it shouldn’t take an customer more than once connecting to a company with an issue and waiting for more than at least a week maybe two since I initially made them aware there was an issue.Okay, I wanted to edit my review because I definitely was heard immediately and appreciate it. I haven’t put the new bedsheet on yet. However, I’m quite appreciative that I received the new bed sheet pretty quickly. I actually may have messed-up when I was asking for help as well originally. I’ll continue to edit this post after I put on the new fitted king white bed sheet today. I received the replacement one within a week. I’m just changing bedding today. To be continued and increasing their stars to three now from one.
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