I purchased a pajama set on 12/11/25 from the company's website. It was shipped but subsequently lost during delivery. I'm not usually one to complain, but the support team was terrible. This was meant to be a Christmas gift for my wife. Even after contacting the delivery service, who confirmed it was lost, the support team insisted I had to wait for a refund. I will not be shopping with this company again. I had a much better experience with another seller, who quickly resolved a delivery issue by sending me a free item!
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