I had the pleasure of working with Sara today on a technicality and she was nothing short of amazing. Her patience and understanding are something to be recognized. She was also able to assist with an exchange of an item which we love (we returned it for a smaller size). Cozy earth is a wonderful find for us and we’ve (my wife and I) each ordered a couple of times. Some say that the items are very expensive, but the quality is so high that we are proud to be repeat customers. That combined with the level of customer service that Sara provides reassures us that we are spending our money in the right place. Thank you so much.
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