Update 12/19/25: 4 ⭐️’s They have since reached out and truly remedied the situation! Great customer service — I will continue to update my stars review until the process is actually complete! Thank you Cozyology for making this right!12/I5/25: 1 ⭐️I ordered Layla Linen Drapery in the color “Straw Beige” and based it off of their advertised influencer who stated L1204 straw beige was the color she chose and it was a much deeper color than straw beige would seem to be! I checked the swatch online under drapery and saw it was a deeper color and ordered several curtains and ended up paying over $1,600 for a full custom set! Fast forward to when I received my curtains a few weeks later and they are NOTHING like the advertised color.. so I did some digging and sure enough, they have misrepresented their color swatches and if you go to “Roman shades” and look up “Layla linen” in Straw Beige L1204 you will see it’s a much lighter straw beige color and NOTHING like the Drapery color advertised. This is a HUGE difference and mistake on their part to which they will not remedy and told me I could have a discount to reorder curtains.
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At Cozyology, we go above and beyond to deliver premium, custom window treatments made from the finest materials. Our mission is to provide exceptional value without compromising on quality. We work directly with our customers to help them select the perfect drapes and shades to fit their needs and budget. By cutting out unnecessary middlemen, we ensure a seamless, enjoyable experience while keeping costs down. With Cozyology, you can enjoy luxury window coverings with the best service, all at a price that works for you.See more
