Received my order for 1 lb jumbo lump crabmeat 2 days after placing order. The crabmeat taste is horrible and not consumable. I sent an e-mail to the company the next morning regarding my issue. Have yet to receive any response. I also submitted my complaint online via their website. Received an response that my issue would be relayed to quality control team and would get back with me soon. I AM STILL WAITING! I've called the phone number on their website numerous times. I get a recording to leave a message then press #; the call is abruptly disconnected on their end before I can do this! I did not pay $80.74 + shipping for unedible jumbo lump crab meat! Their web page includes "100% satisfaction guarantee". I am beyond disappointed with my experience!6/18/2024: I just received a replacement order of jumbo lump crab meat that was shipped overnight.I am very pleased with the jumbo lump crab meat. I do appreciate customer service fully rectifying my issue to my satisfaction.
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Crab Dynasty Seafood is a family-owned business with a rich history and a deep passion for delivering the finest seafood. What began as a small, garage-run operation has grown into a nationwide wholesaler supplying fresh and frozen seafood to every major market across the United States. Despite humble beginnings, the dedication to customer satisfaction has always been the heart of the business.
Over the years, Crab Dynasty’s commitment to quality, reliability, and exceptional service has helped the company achieve remarkable growth. Today, the business has embraced the power of e-commerce, offering its premium seafood online to reach customers far and wide. This innovative approach allows seafood lovers to enjoy the freshest catches from the comfort of their homes. Crab Dynasty’s partnership with UPS ensures that every order arrives in pristine condition, preserving the flavor and quality of our world class seafood.
From succulent blue crabs and king crab legs to shrimp, oysters, and more, Crab Dynasty continues to bring treasures of the Chesapeake Bay, the Gulf, and Ocean to its customers. We source directly from trusted fishermen because we are committed to maintaining the highest standards of freshness and quality, ensuring that every product exceeds customer expectations. Whether serving home cooks or professional chefs, we remain true to our roots—delivering exceptional seafood with care.See more
