craftsman.com

2
2 Based on 30 reviews

Over 90 Years of Quality and Innovation. With Stanley Black & Decker, the CRAFTSMAN legacy continues....

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Richard
Faulty mowers/terrible customer service

I bought a basic push mower from Lowe’s, a craftsman push mower, it hasn’t even been used 30 minutes and oil is leaking into the filter and it will not crank. Craftsman representatives could care less. They want me to take an hour away from where I live to get it worked on. A brand new push mower that is already not working. I am not taking it an hour away to get fixed. I highly recommend everyone who is experiencing this kind of thing to file a complaint with their local department of justice and their Better Business Bureau. I sure am.

1
Date of experience: Aug 11, 2025

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Business Details

  • Over 90 Years of Quality and Innovation. With Stanley Black & Decker, the CRAFTSMAN legacy continues.

  • language https://craftsman.com

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