I'd give negative stars if that were possible. This service has become a complete joke. The tools aren't honored under warranty, and the replacements are cheap junk if they're available at all. Customer support is terrible. I just spent 40 minutes trying to get a shovel and a screwdriver covered under warranty. Both items have a LIFETIME warranty, yet I couldn't get either resolved correctly. Now I'm being told that the warranty only covers the original price I paid for these 'LIFETIME warranted items' and that I need a receipt. I'd need a separate toolbox just for all my receipts. At least other sellers have tools in stock.
Claim your business profile now and gain access to all features and respond to customer reviews.
Over 90 Years of Quality and Innovation. With Stanley Black & Decker, the CRAFTSMAN legacy continues.
