I've been a customer for many years and have generally been happy with the merchandise and credit card. However, the recent switch to a new card has been a disaster. When I tried to use my old card, it was rejected, and I was informed I needed to use the new one. Yet, I hadn’t received the new card in time. When it finally arrived, the card number online didn't match the physical card, and I found no option to correct it. The automated phone system offered no help, leading me in endless loops. I guess I’ll have to cut up the new card.
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