This has been one of the most frustrating purchase experiences I've encountered with any retailer. I was erroneously charged twice for a table and four chairs — almost $8,000 — and had to initiate a dispute to resolve it. When I eventually picked up the chairs three weeks later, they were covered in mold and had to be returned. To make matters worse, after the company changed credit card providers, I received an unexplained $100 charge, which the dispute team insists I must pay. Overall, an incredibly frustrating and unprofessional experience. I strongly advise steering clear of this store.
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