I urgently needed a replacement coffee grinder and found one on sale. After processing my payment, they failed to ship the item and later emailed me about a payment issue. I had to revisit the website to re-enter my card information, but still received no grinder. Days later, I was informed again that there was a payment problem, and this time I saw a message stating that the order could no longer be modified. Without any explanation, they refunded my original payment. Now, the grinder I wanted is unavailable until next year at a much higher price. This feels like a clear bait-and-switch tactic.
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