I paid for a 3 month subscription to Therabox through Cratejoy on 3/26. Today 6/9/25, Cratejoy charged me another 3 month subscription. It has not been 3 months and I never received the 3rd box from my original subscription. This is actually the 2nd problem I have had with the same order. The Cratejoy rep is too busy finding emojis to add to her email to actually be helpful. Very convenient that there is no customer service number, see email below-Hi Renee! 😊I see you're looking for customer support regarding your order (Order ID: ------------) with TheraBox. At this time, Cratejoy does not offer a direct support phone number.
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