I was using Cratejoy to subscribe to "Writer's Block Box" for my daughter, and when I attempted to apply a valid 30% discount code, it was rejected and my credit card was charged the full subscription amount. I sent a message to Cratejoy support about the issue and literally within 1 minute I received a response from ZARA SMITH that they would work with Writer's Block to refund the 30% and within 10 minutes it was done! this was the most pleasant and efficient support experience I have ever experienced!
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